Privacy Policy

Effective Date: 2024-04-01

We, NP Multi Solution LLP, registered at S 10 Second Floor, Vinayak Plaza, Jharsa Road, Sector 15, Gurgaon, Haryana, India – 122001, value your trust and respect your privacy. This Privacy Policy explains how we collect, store, and use your data.

By downloading and using the NP Multi Solution LLP application, website, or WAP site, you consent to our use and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use or access our services.

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Information Collection and Use

For a better experience, we may request certain personally identifiable information, including but not limited to:

• Location Access: Used for app functionality.
• Device ID: Collected for user login security.
• Email, Name, Address, Legal ID Proof: Used for KYC verification.
• Camera: Used for capturing profile images.
• Contact List: Accessed only to send recharges to family or friends.
• Storage: Used for downloading receipts.

The requested information is retained and used as described in this policy. Our app also uses third-party services that may collect identifying information.

Third-party Services

• Google Play Services
• Google Analytics for Firebase
• Firebase Crashlytics
• Facebook

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Log Data

In case of an app error, we collect Log Data (through third-party products) which may include your device IP address, device name, OS version, app configuration, time and date of use, and other statistics.

Cookies

Cookies are small data files used as unique identifiers. While our app does not use cookies explicitly, third-party libraries may use them to improve services. You may accept or refuse cookies, but refusal may affect certain app functionalities.

Service Providers

We may employ third parties to facilitate our services, perform related services, or analyze app usage. These parties may access personal data only to perform assigned tasks and must not disclose or use it for any other purpose.

Security

We value your trust and strive to protect your personal data using commercially acceptable means. However, please note that no method of transmission or electronic storage is 100% secure.

Links to Other Sites

Our service may contain links to external websites not operated by us. We recommend reviewing their privacy policies, as we are not responsible for their content or practices.

Children’s Privacy

Our services do not address individuals under 13 years old. We do not knowingly collect personal data from children. If you discover that a child has shared such information, please contact us for prompt deletion.

Complaints

For any questions or suggestions regarding our Privacy Policy, contact us at:

• Email: puskarbist@gmail.com

If your issue requires additional time, we will inform you with the reason and expected resolution timeline.

If your issue remains unresolved, please reach out to our Grievance Officer: