Effective Date: 2024-04-01
At NP Multi Solution LLP, we are committed to providing instant and reliable services to our customers. Since our services operate through secure partner APIs and vendor systems, delivery timelines depend on the partner’s response.
In most cases, delivery of the requested service (such as mobile recharge, bill payment, or wallet top-up) is completed within 30 to 60 seconds.
However, due to unforeseen issues such as network delays, server congestion, or system maintenance, the delivery may occasionally take up to 2 to 24 hours.
In the rare event of a delay beyond the expected timeline, we proactively coordinate with our vendor partners to ensure successful completion of your transaction. Users are encouraged to contact our support team with transaction details for prompt assistance.
Upon successful payment, users receive an instant confirmation through the app or website. A digital receipt is also available for download and reference in your transaction history.
Please note that NP Multi Solution LLP provides only digital services. Hence, there is no physical shipping or courier involved in our delivery process.
For any concerns related to delayed or failed deliveries, please reach out to our support team:
NP Multi Solution LLP
S 9-10, Second Floor, Vinayak Plaza, Jharsa Road, Sector 15
Gurgaon, Haryana, India – 122001
Email: Support@nprecharge.net
Phone: +91 9911158588
+91 99111 58588